Customer feedback

We're committed to making your experience as simple as possible. With our three guarantees of price, design and service always at the forefront, we work hard to give you the best. Our passion for getting it right means happy, satisfied customers. The customer reviews not only give us feedback on how we're doing but they also put your mind at peace. Don't just take our word for it - read through the most recent reviews below.

P Shaped Shower Bath Inc Bathtub, Screen, Side Panel & Legs 1700mm (LH)
Great bath, just want I wanted. Delivered quickly. Very happy with my purchase and the service.
G. Smith,
16th of April 2015

Trezzini Black Wall Hung Basin Unit 1100mm Lh
On checking product, some time after delivery a production fault was identified. The product was exchanged, next day delivery. Well impressed with service and support
P. Stamp,
10th of April 2015

Vittone Signature Standard Close Coupled Toilet
Good info on website, mostly straight forward.
S. Berou,
2nd of April 2015

Stirling Modern Tall Basin Mixer Tap
great delivery service with on line tracking ..!! i knew excatly when it would be delivered to the nearest minute ..!! the tap i bought was a fantastic price too ..!!
P. Turner,
1st of April 2015

Devey Double Panel Bath Screen 1000mm
Overall a good product at a good price, however the hinges didn't fit the glass screen door - I had to file down the metal on the door for the hinges to fit properly. Looked like a manufacturing problem to me.
C. Byrne,
31st of March 2015

5 Series Framed Quadrant Shower Enclosure 800 X 800mm
good quality stuff,order in time
K. Swiszcz,
30th of March 2015

Essential Bathroom Standard Close Coupled Toilet
great experiance all round quality support and comunication
a. astin,
28th of March 2015

Stirling Modern Tall Basin Mixer Tap
Very good, competitive prices, quick delivery. Very pleased.
A. Bower,
25th of March 2015

5 Series Framed Quadrant Shower Enclosure 800 X 800mm
Can't fault the whole ordering and delivery process, it was fast efficient and friendly. The product itself was a little more problematic. Would definitely recommend to others.
S. Szyszko,
18th of March 2015

Stirling Square Wall Fixed Head
Delivered on time and as described, a good product
J. Flynn,
18th of March 2015

Essential Bathroom Standard Close Coupled Toilet
Order procedure was good and clear would recommend to other ,good product good delivery
A. Bowen,
18th of March 2015

Webster Straight Double Ended Bath 1700 X 700mm
Great service,thank you very much.Would definitely recommend.Again thank you. ***
C. Willioams,
18th of March 2015

L Shaped Shower Bath Inc Bathtub, Screen, Side Panel And Legs 1700mm (RH)
Good quality service bath arrived on time
M. Hobson,
18th of March 2015

Slotted Basin Waste
Excellent service and really pleased with the goods too! Would definately recommend.
M. Poppleton,
18th of March 2015

Provost Rail Kit
Only a slight hick-up with an item ordered online which wasn't clear, which resulted in ordering the wrong thing. Phoned the Customer Service who sorted the problem and sent a returns label quickly & efficiently.
M. Le-Roux,
17th of March 2015

Offset Quadrant Easy Plumb Stone Resin Tray 1000 x 800mm LH
you could make the instructions clearer ie it doesn't say anything about fitting the stoppers on the shower frame. Having said that excellent quality at a reasonable price. would recommend
p. everett,
17th of March 2015

Devey Double Panel Bath Screen 1000mm
Yes we would recommend. The shower door is of good quality and arrived in good time. No problems with the order process at all.
r. sands,
17th of March 2015

Stirling 2 Outlet Twin Shower Mixer
Very responsive and flexible customer service. Good products. Would recommend.
J. Willingham,
17th of March 2015

8 series Walk In Shower Screen 755mm
sales person had more knowledge about product than customer services, she was able to order product, that customer services said I couldn't order.
M. Davidson,
17th of March 2015

Metro Square Standard Close Coupled Toilet
Rapid despatch and kept informed of delivery time. Excellent.
J. Hornby,
17th of March 2015

Interest Free Credit