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Customer feedback

We're committed to making your Bathrooms.com experience as simple as possible. With our three guarantees of price, design and service always at the forefront, we work hard to give you the best. Our passion for getting it right means happy, satisfied customers. The customer reviews not only give us feedback on how we're doing but they also put your mind at peace. Don't just take our word for it - read through the most recent reviews below.

Vaux Basin Mixer Tap
Excellent service and value for money. Tracking progress on delivery of goods is second to none. V satisfied.
B. Tarr,
29th of August 2014

Neumann Bar Shower Mixer
Very satisfied with the service provided
S. Smith,
27th of August 2014

Calthorpe Corner Toilet
No comments
M. Adamczyk,
26th of August 2014

Calthorpe Corner Toilet
excellent service upto delivery, being in the haulage trade the courier you choose to use ( DSV ) are poor, very rude unhelpful,have had several deliverys from this courier and every time the same,
t. ramplin,
26th of August 2014

Burges White Wall Hung Basin Unit 650mm
Great service , fast delivery
C. Chalmers,
26th of August 2014

Designer Chambers Suite 1700 Shower Bath Pack LH
Would recommend to potential buyers, easy web site to use, customer support great when organising a delivery date, bathroom arrived on time exactly as described. I am very happy with my purchase and would defiantly recommend to others.
J. Stott,
25th of August 2014

Dewez Basin Tap Set
I would definitively recommend to others thanks.
C. Briggs,
25th of August 2014

Maxi Flow Waste for Shower Trays
quick delivery, product well priced and good value
P. Philip,
25th of August 2014

Mcintre Mirror 825 X 1000mm
I purchased a McIntyre mirror having first attempted to find out how far the mirror Sat away from the wall, firstly by phone when I was told that the mirror was almost flat to the wall, and it was only when I pointed out the the shelf bracket looked like it sat behind the mirror that the sales person said that they would have to call me back with the answer but never did. I did purchase the mirror and found that it actually stands a full 25mm (1inch) away from the wall. The product seems to be of good quality but make sure that you are happy with it sitting so far from the wall.
M. Holbrooke,
24th of August 2014

Neumann Illuminated Mirror 700 X 450mm
very good communications at all times. Order dispatched and delivered very quickly. Thank you.
c. macleod,
21st of August 2014

Seal Shower D (spares)
Parts identified from previous order and received promptly.
I. Miller,
20th of August 2014

Stirling 1 Outlet Twin Shower Mixer
My experience with Bathrooms.com is a good one. Easy to navigate site, good pricing and speedy delivery
G. Henderson,
20th of August 2014

8 series Framed Hinged Shower Enclosure 760 X 900mm
Very helpful, even when the wrong order arrived they quickly rectified. I think the wrong order may have been my fault when ordering, however as a pointer I think the website was not totally clear about the style of the shower cubicle and how to measure it, which resulted in the order problem.
S. Morgan,
20th of August 2014

Rectangular Stone Resin 45mm Shower Tray 1600 X 700mm
Good customer service order delivered on time
b. sawtell,
19th of August 2014

Jerusalem Pewter Limestone Wall Tile 400X300X8mm (Single)
It was impossible to order more than one sample at once without incurring a delivery charge (which was refunded immediately when pointed out). It was also impossible to get the tile samples delivered to my work address without having my billing address verified (ostensibly) by phoning my home landline. I was especially busy so unable to be at home to take the call, even though they did call in the evening. If I was a real fraudster looking to divert £20 of goods, I'd have given a landline number they could reach me on easily and they'd still have no way of knowing whether I am genuine or otherwise. All of which meant it took quite a long time to receive the samples - madness on such a small value order and creating unnecessary obstacles to placing a full order. When they did arrive, every tile except one was broken due to poor packaging. I also can't answer Q4 on the feedback as there is no appropriate option... (newspaper article is the answer) Poor processes = a poor experience sadly.
J. Gardner,
15th of August 2014

8 series Framed Offset Quadrant Shower Enclosure 1200 X 800mm
Very pleased with the whole procedure,quick and efficient and very good support I would definitely recommend to others.
J. Mackay,
13th of August 2014

Leoni 2 Outlet Twin Shower Mixer
no problems at all.
M. Trevor,
13th of August 2014

8 series Frameless Hinged Door 760mm
Everything was ok. All parts were good to find and could be used exactly. No part was damaged.
H. Kloos,
13th of August 2014

Stirling Square Wall Fixed Head
Very please
M. Smalley,
8th of August 2014

Seal Shower D (spares)
customer services very helpful, and kept me informed at all times
M. farmer,
7th of August 2014

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