Customer feedback

We're committed to making your experience as simple as possible. With our three guarantees of price, design and service always at the forefront, we work hard to give you the best. Our passion for getting it right means happy, satisfied customers. The customer reviews not only give us feedback on how we're doing but they also put your mind at peace. Don't just take our word for it - read through the most recent reviews below.

Rectangular Slate Easy Wet Room Shower Tray 1200 x 900mm Grey
Returns policy means that you are stuck with a product that you have not seen in the flesh and can't know what it actually looks like in reality.
N. hall
15th of July 2017

1700mm L Shaped Shower Bath (Left), Screen, Side Panel
Great customet service. Was very helpfull and didnt make me feel dumb that i needed help!
L. Green
14th of July 2017

Essential White 410 Cloakroom Corner Vanity Unit with Sink
Great service. Prompt delivery, and the basin arrived in one piece (having ordered twice from other suppliers and received the items smashed!).
J. Jurd
14th of July 2017

1500mm L Shaped Shower Bath (Left), Screen, Side Panel
Rapid delivery and very quick to respond to queries
J. skellern
14th of July 2017

Maderno Signature Close Coupled Toilet
Very happy with the service and quality of the products Highly recommended.
S. Nassabeh
12th of July 2017

Slipper Freestanding Bath
1500 x 750mm
Pretty good service thank you.
E. Kemp
12th of July 2017

Concealed Cistern and WC Frame choice compact push buttons
I required a part to a system purchased from as far back as October 2010. I spoke to a representative called *** who was more than helpful and I feel that his customer service skills were a credit to your company. He managed to find what I was looking for quickly and arranged delivery the following day. A first class service and would certainly recommend to others.
M. Tollerfield
10th of July 2017

6mm 2 Panel Double Bath Shower Screen 1000mm
easy to use, quick no fuss details and payment taking
E. Bartlett
10th of July 2017

Neumann Shower Valve
with Diverter
Very satisfied with service, very quick response to customer service ticket raised. Extremely helpful in solving my problem. Polite and efficient phone service. All in all really impressed.
L. Shepherd
10th of July 2017

4mm 2 Panel Bi Fold Bath Shower Screen 1000mm
Great product, really good value, super fast delivery.
T. Clayton
10th of July 2017

6mm 2 Panel Bi-Fold Bath Shower Screen 1000mm
Excellent all round service, particularly after sales. Thank you
7th of July 2017

6mm 3 Panel Folding Bath Shower Screen 1000mm
It was easier to order by phone than online but your sales team were very good
T. Lyons
6th of July 2017

Metro Square 2 Piece Suite
Just double check orders when they go out as we had our toilet base missing, once we informed you of this missing base you sent one straight out to us so you offer a fantastic service and the staff on the phones are really friendly and helpful, Thank you we would defiantly use you again
S. newman
5th of July 2017

Slotted Basin Waste
Great products, great quality, great prices
S. Robins
3rd of July 2017

Slotted Basin Waste
Fantastic service, lovely products. Called to advise of a couple of damages and they sent replacements within a couple of days. Lady I spoke to was very helpful.
S. Robins
3rd of July 2017

Essential White 300 Freestanding Tall Storage Unit
My order was delivered very quickly the item was packed well and arrived in perfect condition. I was very pleased with the quality and being already assembled is a big bonus well done.
D. archer
3rd of July 2017

Thorpe White 1100 Straight Sink Combination Unit RH
Always very polite, helpful and speedy.
N. Martin
30th of June 2017

Provost Round Wall Fixed Head
Leaking 3 yr old shower mixer. Technical help excellent, replacement parts in post.
S. Warner
29th of June 2017

Renwick Straight Heated
Towel Rail 800 x 400mm
Very easy to buy from and very fair in adjusting the order when I over-ordered.
D. Stewart
29th of June 2017

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