Customer feedback

We're committed to making your Bathrooms.com experience as simple as possible. With our three guarantees of price, design and service always at the forefront, we work hard to give you the best. Our passion for getting it right means happy, satisfied customers. The customer reviews not only give us feedback on how we're doing but they also put your mind at peace. Don't just take our word for it - read through the most recent reviews below.

Bernini Mirror 800 x 630mm
Very good service would recommend to anyone
P. Jeffries
21st of October 2016

4 Series 2 Panel Double Bath Shower Screen 1000mm
Excellent delivery times and a very competitive price
C. parnell
21st of October 2016

8 Series Frameless Offset Quadrant Shower Enclosure 1200 x 900mm
Everything was fine & on-time.
D. Dewsbury
20th of October 2016

Metro Square Counter Top Basin
Quick delivery, good communication of order and dispatch, good quality products, no areas for improvement
G. Chorlton
20th of October 2016

6 Series Frameless Pentagonal Shower Enclosure 900 x 900mm
Excellent customer services when calling them
S. Male
20th of October 2016

Rivera White 310 Cloakroom Corner Vanity Unit with Sink
Item was delivered broken, but a refund was offered straight away
I. miller
20th of October 2016

L- Shaped Bath 1700mm RH
Bath ordered was fine, however this is the perfect opportunity to suggest that we get our delivery charge refunded!! The original slot was missed by 2 hours, the second slot also missed its suggested and requested time!! both causing our builder to have days of not doing any work waiting for the delivery. This genuinely impacted us and we would like a refund on the delivery charge.
B. Scott
19th of October 2016

Hawksmoor Single Ended Bath
1700 x 700mm
Excellent staff, communication and after sales service also excellent
T. Murphy
19th of October 2016

Stirling 3 Hole Wall Mounted Basin
Very efficient service
T. Ni Eachthigheirn
19th of October 2016

Sullivan Straight Ended Square Bath & Stand 1600
Order procedures where good and delivery was the day best suited for us...only 1 fault we didn't get a call off the courier as we was told he just turned up!!...after care was shocking and customer service was a joke!!!...when our plumber came out to fit the bath he was unable to do the job due to parts being missing!!!...leaving us with a *** bill and no bath!!!...the person I spoke to on the phone was RUDE and was 100% sure she was right and the part must have got lost in transit!!!!!....I did ask for a manager to call me back and one did....24 hours later!!!....this so called manager told me the email we revived before we got the bath delivered stated 'do not get a plumber untill you have checked any parts are missing' this is NOT on any emails we have received!!!....so no I wont use this company again.....and no I won't be recommending this company to anyone else....keep clear!!
D. Ward
18th of October 2016

Quick delivery. Goods were as seen online, good quality very pleased
L. Swords
18th of October 2016

Sullivan Straight Ended Square Bath & Stand 1600
excellent serviceI contacted customer service for product information and he was very helpful.
B. Doleman
18th of October 2016

8 Series Framed Sliding 1200 x 700mm
The only problem was delivery not arriving on chosen date, however Bathrooms.com are arranging a refund for the delivery charge.
R. Payne
18th of October 2016

L- Shaped Shower Bath 1600mm Bath and Stand RH
Fast delivery in my items and on another order when it was noticed that a mistake had been made they recalled the order while it was in transit and issued a refund. Very understanding combined with a great service 10/10
J. Ashe
18th of October 2016

P Shaped Shower Bath
Screen, Side Panel And Legs 1500mm (RH)
Clear website.Great value.Brilliant service.
K. Smith
18th of October 2016

Nash Light Oak 580 Wall Hung Vanity Unit with Sink
Quick delivery good product
C. Miles
17th of October 2016

Sullivan Straight Ended Square Bath & Stand 1800
I would recommend you to anyone of my family or friends who require a bathroom suite
K. Mead
17th of October 2016

Hawksmoor Single Ended Bath
1600 x 700mm
Good delivery communication. Phoned on day of delivery 30 mins out which was great.
17th of October 2016

Nash White 750 Freestanding Vanity Unit with Sink
The product is ok, nothing special. The back of the vanity unit is not designed with pipes in mind which seems odd- we can't quite work out how the designer envisaged a water supply to get to the taps but our plumber is able to re-shape and re-direct pipes around the internal structure of the unit. I chose to pick up the products myself as the depot was local but it was badly signposted and difficult to find. Once located I was made to wait in my car for 25 minutes whilst my purchases were found, despite having given the required booking of when I would collect them. There was such a fuss about giving details (car reg and bringing valid photographic ID) before collection I was surprised that none of these things were checked, the product wasn't ready and all I needed in reality was an order number. When I did receive my order, I queried a package and the man just said
L. Earle
17th of October 2016

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