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Customer feedback

We're committed to making your Bathrooms.com experience as simple as possible. With our three guarantees of price, design and service always at the forefront, we work hard to give you the best. Our passion for getting it right means happy, satisfied customers. The customer reviews not only give us feedback on how we're doing but they also put your mind at peace. Don't just take our word for it - read through the most recent reviews below.

6mm Framed Sliding Shower Door 1400mm with Magnetic Closing Mechanism
Excellent CompanyI'm completely satisfied with Bathrooms.com. I ordered the Thorpe combination unit, shower sliding doors and accessories. Unfortunately I wanted a very particular shower tray which wasn't stocked by Bathrooms.com but everything else was available to my design specifications. The ordering process was easy and delivery was very prompt. The bathroom furniture itself is great quality and looks very nice now it's been installed. The pricing is fantastic - very good value for money. I'm very impressed. I will definitely use them again and recommend them to friends and family.
S. Roberts
18th of February 2017

Rivera White 470 Freestanding Corner Vanity Unit with Sink
great service. thank you, our purchase was extremely well packed. delivery was excellent.
R. Clark
18th of February 2017

8mm Frameless Hinged Shower Door 1200mm
One of the best companies I have dealt with during the project to self build our house. Excellent, prompt and very courteous service. Would recommend to anyone
S. Hill
17th of February 2017

6mm Framed Bi-fold Corner Shower Enclosure 800x1000mm
Warehouse selection of items. Wrong bath sent.
M. WARD
16th of February 2017

Essential White 650 Sink Combination Unit Set
Brilliant service!!! One of my units turn up broken , I called bathroom.com and next working day I had replacement ! Easy to deal with , easy to order , 10 out of 10 ! J.
J. Novak
16th of February 2017

1500mm P Shaped Shower Bath (Left), Screen, Side Panel
Delivered on time. Driver very polite and helpful.
R. Waller
16th of February 2017

Stirling Essentials Standard One Outlet Shower Set
Everything was perfect very satisfied delivery was spot on and good quality products thank you very much
M. Linnell
15th of February 2017

Janssen Signature Back to Wall Toilet
Toilet arrived with a number of cracks. Emailed customer services with photos, who in turn despatched a replacement within 24 hours. Unfortunately only now at fitting, it has only one hole on the one side to fix it to the floor.
S. Hutchings
15th of February 2017

1400x760mm Rectangular Stone Resin Shower Tray
Excellent customer service, prompt delivery and good prices for quality stuff. Really pleased!
G. Cowen
15th of February 2017

Stirling Essentials Exposed All In One Unit
I was very happy with all aspects of the order and the product but the delivery charge of £*** to Northern Ireland was a rip off, my items were not large. I send items to the UK regularly and the delivery should have cost no more than £***.
L. McCaughan
14th of February 2017

Milano White 800 Freestanding Vanity Unit with Sink
Excellent Customer Service by both your In House Customer Service Team, and received from Arrow.XL you chosen delivery carrier. Thank you.
M. Harrington
14th of February 2017

Metro Compact Close Coupled Toilet
Excellent choice of products on the site, at very fair prices. Delivery super fast too. The only thing I didn't like was the high charge for Saturday delivery but I suppose needs must...
M. Edwards
14th of February 2017

1700x800mm Rectangular Stone Resin Concealed Waste Shower Tray
Took ages to decide what tray I wanted but opted fir stone tray 1700 x800 they advised they would deliver on x so stayed in and had no show by courier When I queried told it as s two manlift and would not be here for another 3 days When it did show up the thing was smashed to bits and ripped open and scored New one was promised by operator when I rang in to complain and said he would ring back to confirm I had to chase them got another guy who sorted a pallet delivery which turn up by a man who cared rather than two knuckle staggers who didn't give a hoot As if anyone would want s product in that condition Company maybe ok but couriers initially were garbage Willnot use again
A. Davey
14th of February 2017

P Shaped Shower Bath, Screen & Side Panel 1700mm (RH)
Quick and easy transaction, delivered as expected during the 2 hour specified window. Didn't need to contact customer services so no comment possible for this. Would use again.
R. Davies
14th of February 2017

6mm Framed Hinged Corner Shower Enclosure 900x800mm
I'm very setified about service and materiels good quality,,
S. Latif
13th of February 2017

8mm Frameless Hinged Corner Shower Enclosure 760x760mm and Square Stone Resin 45mm Tray
The order was supposed to come on the wednesday, but didn't arrive until the following Monday. By then we had to buy a shower tray as the plumber was waiting to install it. When it did come, the glass enclosure was damaged, but we were on a deadline so had no alternative than to use it. Luckily the plastic leak proof casing has covered most of the damage. Wouldn't use then again, or recommend them to others
S. Yanbolu
13th of February 2017

Maderno Freestanding Bath
1710 x 770mm
I was very pleased with the product and the service from Bathrooms.com. arrived on time and well packed.
C. Field
13th of February 2017

1700mm P Shaped Shower Bath (Left), Screen, Side Panel
Excellent response and delivery time, but need to get component parts correct. It took third delivery to get correct end panel. Technical team need to look at better bath side panel clips and clearer instructions to fit the panel, as these are not great.
P. Williams
13th of February 2017

Mira Sport 9.0kW Electric Shower
Too many emails are sent surrounding the order process. I need to know (a) my order has been received and (b) the order is has been dispatched. I only need other emails if a problem has arisen causing a delay in the expected delivery time.
L. Wright
13th of February 2017

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