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Customer feedback

We're committed to making your Bathrooms.com experience as simple as possible. With our three guarantees of price, design and service always at the forefront, we work hard to give you the best. Our passion for getting it right means happy, satisfied customers. The customer reviews not only give us feedback on how we're doing but they also put your mind at peace. Don't just take our word for it - read through the most recent reviews below.

8 series Framed Offset Quadrant Shower Enclosure 1000 X 800mm
I ordered a Shower enclosure from you on 16th June and it has taken approx. 15 days to arrive! Apparently there was an issue with the courier DSV, but this is still something that will ultimately come back to you as the seller.
A. Bowen
1st of July 2016

P- Shaped Shower Bath 1500-1800mm Universal Screen
I had a fault with the bath I had delivered - it was slightly warped therefore water wouldn't fall back into the bath from the top edge.(these things happen) . This however was no issue and a replacement was with me within 48 hours. First class customer service - will purchase again!
G. Hill
30th of June 2016

Trezzini Black 1100 Wall Hung Vanity Unit with Sink RH
We were very satisfied with our purchases, delivery and your exchange of an item that was ordered by mistake. The staff were very friendly and approachable.
R. Barrowdale
30th of June 2016

Loft White 600 Freestanding Vanity Unit with Sink
The goods seem very good but has yet to be fitted.
A. Eyles
30th of June 2016

Rectangular Stone Tray 1000 x 700mm
The shower tray looked good, it was cheaper than anywhere else, the delivery fee was cheaper too and it arrived on the next working day. The only issue is that the waste hole wasn't in the corner but in the middle of 1 side so I always step on it when I have a shower.
M. Seymenfka
30th of June 2016

6 Series Frameless Sliding Door 1400mm
I would highly recommend bathrooms.com
T. Comerford
29th of June 2016

P- Shaped Shower Bath 1500-1800mm Universal Screen
Excellent customer service and prompt delivery.
T. Doidge
29th of June 2016

Loft White 600 Cloakroom Vanity Unit with Sink
Have not received my goods your delivery company failed to deliver making an excuse that the lorry broke down. Not heard anything since despite them promising to call back. Will give it till Friday before I come back to you for a refund. Total ***.
N. Elmy
29th of June 2016

Hawksmoor Single Ended Bath
1600 x 700mm
Not received yet ,I am not impressed,been nearly three weeks ,your delivery company,Del on the 27th van broke down ,should have got it today,got another call order is lost in warehouse
W. Bell
29th of June 2016

Loft White 400 Wall Hung Vanity Unit with Sink
Super fast delivery... great quality product
L. rampley
29th of June 2016

Thorpe White 800 Extra Depth Freestanding Vanity Unit with Sink
The boxes that the order arrived in were in a terrible state, 4 fixing brackets and 2 handles were missing, the sink had a crack in it. This meant that the plumber had to come back at a later date to fix the sink in, thus increasing cost. When we received the replacement items, we only received 1 handle. I was ensured that I'd get the other handle by Friday but I received it the following Monday. As a result of all of this, the room was about a week late in being refurbished, which cost me a week's worth of income from it. Overall, I've had a terrible experience, the only saving grace being that on one occasion during my phone call to customer services, the lady I spoke to was very polite.
P. Sandhu
29th of June 2016

Metro Square Close Coupled Toilet
Very happy with the purchase. Good quality products at a very good price. No problems whatsoever from order to delivery. Would definitely recommend this company.
B. Pop
29th of June 2016

Pentagonal Stone Resin Shower Tray 800mm
Quick and easy transaction, no issues.
H. Beaumont-Hill
29th of June 2016

Burges White 400 Wall Hung Tall Storage Unit
great quality excellent service, delivery carried heavy unit upstairs for us highly recommended to buy from.
G. Ovenall
29th of June 2016

Pentagonal Stone Resin Shower Tray 800mm
Use a different delivery companyDo not say you will deliver in a short time frame and then not do so
L. Phillips
28th of June 2016

Edwardian 2 Outlet Twin Shower Mixer
Bathroom arrived on time and in good condition. I've not installed it yet so can't comment on quality but it seems good.
Z. Sayani
28th of June 2016

MyDesign White 1100 L Shaped Sink Toilet Sink Combination Unit RH
hi i gave 3 star as was emailed that my irder had bren dispatched and out for delivery but when i called that afternoon to see what time it would be here i was then informed that it wasnt out for delivery. but nobody had bothered to call to inform me.
L. hollingsworth
28th of June 2016

Vittone Freestanding Bath
1590 x 700mm
I have rated low as I cannot comment on the product as I never received the order on Wednesday I received a call saying it would not fit on the delivery van. my answers below reflect not having the items
L. slack
28th of June 2016

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