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Whether you're looking to update your bathroom from the comfort of your own home, or are simply looking for some quick bathroom advice, our virtual team of bathroom experts are on hand and ready to help.

Virtual Appointment FAQs:

  • What to Expect at Your Virtual Design Appointment:
Once you've booked your virtual design appointment, our team will give you a call to confirm your appointment. During the appointment, we will have one hour where we will share your bathroom design with you as it comes to life in our 3D design tool and walk you through the right solutions and products for your dream bathroom.
  • Before your Virtual Appointment:
To ensure we can provide you with potential designs of your dream bathroom, we need you to take accurate measurements of your bathrooms. If you need help on this, check out our Simple Bathroom Measuring guide to help along the way. Our designers can also take inspiration from photos of your existing bathroom, you can send these to tbsvirtualteam@cityplumbing.co.uk
  • What do I do if I need to change my booking?
If you need to change the time of your virtual appointment, please get in touch with our Virtual Team at: tbsvirtualteam@cityplumbing.co.uk or 01772 425386
  • What happens if I struggle to join?
Our Virtual appointments are designed to be as simple as possible and can be accessed from most computers, tablets, and smartphones. However, if you do run into any issues, you can contact us at tbsvirtualteam@cityplumbing.co.uk or 01772 425386 and we'll do our best to help out.
  • I've finished my Virtual Appointment - what happens next?
Once your virtual appointment is completed, our experts will get to work on turning your ideal bathroom into a reality. We'll keep you updated every step of the way.

Free Virtual Design Appointments

Build your dream bathroom from the comfort of your own home with a virtual design appointment. To book, simply click here and pick a time that works for you.
Not 100% sure what your dream bathroom looks like yet? No worries - we can provide a range of options to help you decide what's best for you.
On the other hand, if you already know exactly what you're after, our team will hand-pick the best products and suites to help you make your dream bathroom a reality.
Want to know a bit more about the virtual appointment process? take a look at our Virtual Design Appointment FAQs below.

Build Your Dream Bathroom with Our Virtual Team

Perhaps you have some fabulous design ideas but would like to run them by a bathroom expert first? Have you got your eye on a specific bathroom product but need a few details on its features? Are you interested in seeing a certain showroom style up close? Or do you just want a professional opinion on your next bathroom project?
Our virtual team of bathroom specialists are equipped to answer any questions you may have regarding your dream bathroom. Get started by booking a virtual appointment here.

Book a Showroom or Virtual Appointment At Your Leisure

At The Bathroom Showroom, we understand there's no such thing as an average day for most of us. So, if you find you can’t quite commit to a quick conversation right now, don't worry. Simply click here to book an appointment that's more convenient for you. 
Likewise, you may decide after your video call that you need a little time to think about your design. Or, perhaps you'd prefer to have a more detailed discussion with one of our team members. If so, use our book an appointment option. This will allow you to select a longer in-store showroom appointment or virtual appointment to suit.

Talk to an Expert Straight Away with an Instant Video Chat

Looking for some help, advice, or inspiration in a hurry? Don't worry - our team of bathroom experts are available to answer any bathroom queries you may have.
To get started with a live video or text chat, simply click the icon at the bottom right of the screen, or click here to visit our contact us page.