Policies

Our Businesses

We have over 250 showrooms nationwide, making us the largest network of dedicated bathroom showrooms across the UK. We can guide you through the journey from design to purchasing your new bathroom.

 

Being part of Travis Perkins plc means we have a history of working with the trade, so we know our products and understand bathroom installation.

 

The Bathroom Showroom

Our 250 Bathroom Showrooms showcase the best branded and own label bathroom ranges. Operated by a showroom manager who can guide you through the journey to design and purchase your new bathroom with confidence.

 

Visit one of our showrooms and take a look around, receive a free 3D design service and a free tile sampling service before you order.

 

City Plumbing & PTS

City Plumbing and PTS offer a range of products across plumbing, heating, bathroom and electrical categories through a dedicated network of over 370 branches nationwide and through our website.

 

The City Plumbing website offers over 20,000 products to order for delivery or click and collect, with stock check facility, a branch locator and full online account management facilities. A range of best in class manufacturers are available to purchase through City Plumbing and PTS and competitive price points offer great value for money. Concessions within City Plumbing include City Heating Spares and The Bathroom Showroom.

 

City Heating Spares (CHS)

City Heating Spares offers over 100,000 spares alongside the City Plumbing offer. Based within our City Plumbing branches, City Heating Spares uses the distribution model supplied by Direct Heating Spares to support customers and help them to always get the part they need.

 

Over 20,000 products are available for next day collection.

 

Direct Heating Spares (DHS)

DHS is our online distributor and is dedicated to helping our customers get the spare parts they need as quickly as possible. We provide our customers with excellent customer service from start to finish.

 

Our warehouse in Chorley has over 20,000 parts in stock and ready to be picked and delivered as soon as the next day to over 3,000 pick-up points across the UK. If we don't have the part you need, we work closely with most major manufacturers so you can be sure we'll get the part quickly to where they need it.

 

Our friendly team is always happy to answer questions and try to help identify the correct part our customers need. If you order it by 8pm, we can get it to them by 12pm the following day. Our call centre is open 7am-8pm Monday to Friday, 8am-4pm Saturday and 9am-1pm Sunday.

 

National Shower Spares (NSS)

NSS is the UK’s leading Supplier of Shower Spares and is an official stockist for over 30 manufacturers in this area. With over 10,000 parts in stock NSS are able to help our customers find the part they need.

 

The Underfloor Heating Store

The Underfloor Heating Store is a market-leading online retailer of electric and water underfloor heating systems and associated products focused on the consumer market. Established in 2008 the company has since won numerous awards for its expertise and growth.

 

Our huge range of underfloor heating products offer the homeowner, and installer, flexible solutions to suit any project and budget. Easy to install water systems are available, perfect for new builds, or electric systems, which are ideal for retro fits as they create minimal disruption.

 

Solfex

Solfex energy systems is one of the largest specialist distributors in the UK of high quality renewable energy systems, specifically focusing on solar thermal and photovoltaic power products, Air Source Heat Pumps and underfloor heating systems.

 

They supply the solar thermal sector with its exclusive ‘own branded’ solar thermal equipment supplied by Europe’s leading manufacturers.

 

PlumbNation

PlumbNation is an online retailer of plumbing and heating products to homeowners and trade customers alike delivering the latest heating and plumbing products at fixed prices.

 

There are currently 20,000+ products available including boilers, cylinders, radiators, bathrooms, water heaters, fires and stoves. Its competitively-priced product range can be delivered nationwide, with a good selection of products available for next day delivery.

 

Media Contacts

Simon Hunt

Head of Communications

Email: Simon.Hunt@travisperkins.co.uk

Telephone: 07384 903919

 

Lisa Wallace

Communications Manager

Email: lisa.wallace@travisperkins.co.uk

Telephone: 07468 713755