Frequently asked questions
Please select a question below to see the answer
If I replace my tap, do I need to replace my Basin?
It’s up to you, if you’re replacing your existing taps with the same type there’s no need to replace your Basin.
Do I need a slotted or unslotted waste with my basin?
If you’ve chosen a basin with an internal overflow you’ll need a slotted waste. An unslotted waste is used with basins that have no overflow.
What is the benefit of an Eco dual flush cistern?
Eco flush systems are the most economic, water efficient and environmentally friendly systems, common with most of our toilets. This system allows you to choose whether to use a 3 ...read more 6 litre flush.
Should I refit the toilet before or after retiling?
Many people choose to tile before installing their toilet, this will make installation easier. If you’ve chosen a concealed cistern you will need to install and test before you go ...read more with any tiling.
Why I should use thicker glass?
Thicker glass does not affect the function of your shower enclosure, but it will give you a more robust feel when you open or close the enclosure door.
Do hinge doors open both inward and outward?
All of our shower doors are designed and manufactured with outward opening hinges.
What is a P-Trap and what is it used for?
A P trap is a plumbing device which prevents odorous gas in plumbing drains and sewers from rising up through the toilet. The P trap is a U-shaped section of ...read more that holds water to create a barrier between the odour and your bathroom.