Frequently asked questions

Please select a question below to see the answer

• What is a P-Trap and what is it used for?

  A P trap is a plumbing device which prevents odorous gas in plumbing drains and sewers from rising up through the toilet. The P trap is a U-shaped section of ...read more that holds water to create a barrier between the odour and your bathroom.

• Should I refit the toilet before or after retiling?

  Many people choose to tile before installing their toilet, this will make installation easier. If you’ve chosen a concealed cistern you will need to install and test before you go ...read more with any tiling.

• What is the benefit of an Eco dual flush cistern?

  Eco flush systems are the most economic, water efficient and environmentally friendly systems, common with most of our toilets. This system allows you to choose whether to use a 3 ...read more 6 litre flush.